Visitor Centre

Our friendly staff in the Ferry Meadows Visitor Centre can provide you with all the information you will need to make the most of your day. Entrance to the building is via a short ramp to automatic sliding doors at the front or a small slope through a push button operated door from the Ferry Meadows Café side.

The main counter has a lower level section and a hearing loop is available at the till, as shown by the T and ear symbol sign.

There is also a Perspex screen across the counter as part of our current Covid precautions in the shop.

Guides to the Park are available from the Visitor Centre.

Please visit our Visitor Centre page for details of the opening times.

Nene Outdoors

If you choose to start your visit at the Lakeside area our team have a small base at Nene Outdoors Watersports and Activity Centre. The Lakeside building has stepped and ramped access from the pathways opposite the car park.

The staff here have guides to the Park and are able to help with any general Park enquiries you may have.

An accessible changing facility including a height adjustable changing bench, a hoist system and shower is available at Nene Outdoors during the centre's opening hours. Users are required to provide their own slings. For more information on using this facility, please get in touch with the Nene Outdoors team on 01733 234193.

Please take a look at the Nene Outdoors page for further details of opening times, available activities and accessible facilities.

Ranger assistance

If you require assistance whilst exploring the Park our Rangers are contactable via 07860 308081 from 08:00 – 18:30 March – September and 08:00 – 16:00 October – February. Please note our Ranger team is not available on Christmas Day or Boxing Day.

Nene Park Trust is a member of Peterborough’s Dementia Friendly Community, where businesses and organisations work collectively to make the City a supportive place for people living with dementia, their family and carer, in order to live well, get the help they need in everyday life and continue to do the things they enjoy.

To play our part in helping make this a reality a number of our staff and volunteers have attended Dementia Friends Information Sessions, delivered by Alzheimer’s Society, to help our team learn more about the condition and to assist visitors living with Dementia and their carers.

For more information about Peterborough’s Dementia Friendly Community please visit the Dementia Action Alliance website